How to Troubleshoot Fax Machine Problems

In this era of modernization in terms of technology, many people prefer to use email over sending a fax. However, fax machines are still making their ways for better communication in the corporate sector. It is evident from the fact that many organizations prefer to use fax for sending important documents.

Therefore, the fax machine is an essential device used to send paper documents from one location to the other. The machine operates using the electricity and phone lines.

History of Fax Machine

The fax machine was once, considered the most critical component of office processes. It was used to send valuable information directly to the receiver without any difficulty.  So, people could be able to exchange printed documents using fax machines.

The trends have changed with the passage of time, but the importance of fax machine is still the same. You can find various brands manufacturing fax machines such as HP and Epson UAE.  So, the alien voices of the fax machine, beeps, hisses, and squeaks are not new for many who work in offices or have a fax machine at home.

Nevertheless, history of the fax machine is fascinating, let have a look:

• A telegram was built by the Germans Carl Friedrich Gauss and Wilhelm Weber in 1833. It is considered the first step towards the invention of the fax machine.
• After a decade of telegraph invention, the blueprint idea of the fax machine was described by the Bain in 1843.
• After that, Alexander Muirhead successfully demonstrated a model of fax machine in1947.
• However, the modern-day fax machine has incorporated many enhancements and improvements.

Working Pattern Of A Fax Machine

The working methodology of a fax machine is as given:

First of all, the original paper is placed on a scanning bed of the fax machine which operates electrically. From there, the paper is copied and recorded in the form of an electronic image.

Then, the recorded image no matter simple text or a complex picture is converted to the digital format of 0s and 1s for the sake of transmission over the Internet.

On the receiving spot, the image is re-assembled and printed in either softcopy or on the paper.

Resolving Fax Machine Issue

Even now, the fax machines are used for formal communication. It is the reason that many organizations have Fax machines at their premises. However, troubleshooting fax machine can be problematic owing to lack of understanding.

The Process

You must keep your fax machine clean if the machine is not cleaned from last few months; you should do the work first. Every device requires some level of care and cleanliness. You should not ignore it.

Next, you must check the machine if it is connected with the system correctly.  The lines of phone, electricity and computer system should be tested once to ensure the connectivity.

After doing so, you should check for a dialing tone to ensure telephone line is active. If the phone is not working, call the service providers to correct it first.

How To Resolve Common Fax Problems

The following guide will help you to ensure proper resolution of fax machine issues:

Stoppage Of The Document Feeding While Faxing

Try the following:

• Consider the maximum length of a page which can be loaded into the fax machine.  The max average of Epson UAE is 355.6 mm. after that the machine stops automatically. Further, the minimum size of the page Auto Document Feeder is 182 x 257 mm. So, any overflow or underflow of the max and min can cause the feeder to stop taking document.
• In case, a document jam occurs, you need to press cancel and clear the paper. Now restart the machine.

Faxes Are Received But Not Sent From The Machine

Try the following

• If you’re the machine is operating on PBX system, it might not be generating the phone dial tone for detection. First, disable the dial detection and then reset the tone settings.
• Consider the strength of the telephone connection. If it is not working correctly, fix it first.

Outgoing Fax Keep Dialing The Calls

The machine is automatically dialing a fax number in case the auto redialing tries are set to 1-99.

If this is the problems, press the cancel and reset the auto-dialing setting.

Conclusion

To sum up, fixing the issues of the fax machine can be tricky. However, every machine comes with a booklet. For instance, Epson UAE fax machines offer extensive user manuals and troubleshooting guides to help the users resolve product issues. Therefore, you must check for the guideline books and other stuff of your particular machine to fix problems.